Privacy Policy
Privacy Policy for Nurturing Hope LLC
We respect your privacy and are committed to protecting your personal information.
Use of Information: We use your phone number to send SMS messages regarding your inquiry and care related topics.
We do not sell or share your information with third parties for marketing purposes.
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Data Security: Your data is protected and retained only as needed.
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Therapy Terms of Service
​Ashlynn Vickers MA, LPC, Nurturing Hope LLC
Location: 26 W 2nd Street Suite 1 (Wellness Center) Sylacauga, AL 35150
ashlynn@nurturinghope.biz. (256) 203-0336.
1. Introduction
These Terms of Service (TOS) outline the agreement between Nurturing Hope LLC and you (“Client”) regarding therapy services. By engaging in therapy sessions, you agree to these terms.
2. Services Provided
We provide the following services:
• In-Person Therapy: Sessions conducted at 26 W 2nd Street Suite 1 Sylacauga, AL 35150.
• Online Therapy (Telehealth): Sessions conducted via Doxy.me. A stable internet connection and a private space are required for confidentiality.
3. Client Eligibility
• You must be at least 18 years old.
• Minors must have written consent from a parent or legal guardian.
• Clients must reside in Alabama for therapy services.
4. Confidentiality
• Confidentiality: Information disclosed during therapy sessions is confidential and will not be shared without written consent, except:
• If you are at risk of harming yourself or others.
• In cases of suspected child, elder, or dependent abuse.
• If legally required by a court order or subpoena.
• For online therapy, we use encrypted, secure platforms to protect your privacy.
5. Appointments and Cancellation Policy
• Sessions: Each session lasts approximately 50-60 minutes.
• Cancellations/Rescheduling: Please provide at least 48 hours’ notice for cancellations.
• Cancellations within 48 hours or missed appointments without notice are subject to the full session fee.
6. Fees and Payment
• Payment is due at the time of service (in-person) or prior to sessions (online).
• Accepted payment methods include cash, credit card.
• Sliding scale fees are available upon discussion (if applicable).
7. Online Therapy Policies
• Technology Requirements: A device with a camera, microphone, and secure internet connection.
• Session Disruptions: If a session is interrupted due to technical issues, the session will be rescheduled at no extra cost.
• Environment: You agree to attend online sessions in a private, quiet, and safe space to ensure confidentiality.
8. Emergencies
• Therapy is not a crisis service. If you are in crisis or require immediate support, contact emergency services (e.g., 911), a local crisis center, or the National Suicide Hotline by dialing 988, Crisis Text line by texting HOME to 741741.
9. Termination of Services
Either party may terminate services at any time. If services are terminated, the therapist may provide referrals to other providers for continuity of care.
10. Informed Consent
By agreeing to these terms, you consent to participate in therapy services, understanding the nature of the therapeutic process and potential risks/benefits.
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Provider Details
Therapist Name: Ashlynn Vickers
License Number: 4320
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